The vision for the Toledo Museum of Art is to become the model museum. The Museum aims to be known for its commitment to quality and a culture of belonging, where anyone can come through the doors and feel not only are they welcome, but also expected. Part of this means incorporating accessibility and inclusive design into all physical spaces, programs, and customer service approaches.
The International Board of Credentialing and Continuing Education Standards (IBCCES) has named The Toledo Museum of Art (TMA) a Certified Autism Center™ (CAC). The CAC designation is granted to organizations that have completed training and certification to better serve autistic and sensory sensitive visitors. The training program covers various topics, including sensory awareness, environment, communication, motor and social skills, program development and emotional awareness. TMA is the first museum in the Toledo area to earn the designation. IBCCES also conducted an onsite review to provide additional ways the Museum can accommodate visitors and create detailed sensory guides for each exhibition as part of the certification process.
During Your Visit
- The main museum entrance (off Grove Place) is sometimes inaccessible to patrons in wheelchairs or scooters due to the narrowness of the initial entry doors; the Plough entrance has wider doors and is recommended as an alternate accessible entrance.
- The easiest way for visitors who cannot navigate the steps of the Monroe Street entrance to cross the street to the Glass Pavilion is to take the path that goes from the Grove Place Entrance, past the Center for the Visual Arts and through the sculpture garden, and cross Monroe Street at one of the crossings.
- If a visitor who cannot do stairs wishes to visit the Little Theater or the upper patio area of the Café, there is a ramp off the TMA History hallway, past the Libbey doll displays and to the left.
- Manual wheelchairs and walkers are available to guests with limited mobility to borrow free of charge. Wheelchairs and walkers are located in the coat rooms off of the Herrick Lobby Entrance to the Main Museum (Green Building), as well as the Plough Entrance, and also in the coat room of the Glass Pavilion.
- On the ground floor of the Main Museum building, a genderneutral wheelchair accessible restroom is to the left of the Matisse mural (if you are facing the mural).
- There is an additional genderneutral wheelchair accessible restroom upstairs off Libbey Court, to the right when facing the stairwell.
- The restrooms in the Peristyle are wheelchair accessible.
- All restrooms throughout the museum have a stall with bars to aide those who need mobility assistance.
- At the Glass Pavilion there is a wheelchair accessible restroom inside of both the Women’s and Men’s restrooms, marked by a door with the international symbol of accessibility.
- There is also a genderneutral wheelchair accessible restroom downstairs in the Glass Pavilion, at the very end of the hallway with the other restrooms and office space.
- Under the Americans with Disabilities Act (ADA), a service animal is defined as any breed of dog that has been individually trained to do work or perform tasks for an individual with a disability. The Toledo Museum of Art follows the guidelines set forth by the Americans with Disabilities Act, and therefore, we only allow dogs in our buildings as accepted service animals.
Accessible Museum Experiences
In the Studios:
Art classes and glass art workshops are accessible to visitors of all abilities and skill levels. Instructors are prepared and flexible to accommodate as needed if a mobility disability requires assistance.
Students can email firstname.lastname@example.org or call 419-254-5080 to discuss accessibility or accommodation needs.
In the Galleries:
Meet Me at TMA – Join us for a meaningful Museum experience for adult visitors with memory loss conditions. Each FREE monthly program includes discussion in the galleries. All tours are 45–60 minutes and begin at 2:00 p.m. in Herrick Lobby. Registration is required. For more information or to register, please email email@example.com
Touch Tours - Touch Tours, in collaboration with the Sight Center, are a free tour designed for the sight impaired to engage with works of art. Each tour includes the opportunity to touch sculptures in the TMA galleries and have a guided discussion with trained docents. All tours are docent-led and must be scheduled in advance. For more information or to schedule a tour, please contact the Learning and Interpretation Office at firstname.lastname@example.org.
Touch Tours, in collaboration with the Sight Center, are a free tour designed for blind and low vision guests to engage with works of art. Each tour includes the opportunity to touch sculptures in the TMA galleries and have a guided discussion with trained docents. All tours are docent-led and must be scheduled in advance. For more information or to schedule a tour, please contact the Learning and Interpretation Office at email@example.com.