What to Expect
While we are excited to welcome you back to the galleries, it is important to note that your next visit to TMA will look different. Before you arrive, please know that:
- Visitors need to register at the Information Desk when they arrive.
- TMA has transitioned to a cashless pay environment.
These changes are in place to encourage social distancing and mitigate the spread of germs. In addition, visitors are required to wear face coverings when at the Museum (some exceptions apply).
While you are at the Museum, you should expect to see:
- TMA staff cleaning and disinfecting hightouch surfaces such as handrails and counters.
- Floor markers and other reminders to help maintain 6 feet of physical distance.
- Plexiglass protectors at points of service.
Museum Visit FAQ
With so many changes taking place, you may have questions about your upcoming visit. Answers to frequently asked questions about visiting TMA are outlined below. If your question is not on the list, please contact CustomerService@toledomuseum.org; Museum representatives are happy to assist you.
When will the Toledo Museum of Art be open?
The Toledo Museum of Art is open from 11 a.m. to 5 p.m. on Wednesdays, Thursdays and Sundays and 11 a.m. to 8 p.m. on Fridays and Saturdays. The Museum is closed Mondays and Tuesdays.
Do I need to reserve a museum pass in advance to visit TMA?
No. Admission to TMA is still free but both members and nonmembers are asked to register at the Information Desk in Herrick Lobby or the Glass Pavilion when they arrived at the Museum. This will help keep crowds at a safe capacity and encourage social distancing.
Will the Museum continue to provide free wheelchairs to visitors?
Yes, wheelchairs will still be available, free of charge, to Museum visitors and are included in TMA’s rigorous cleaning protocol.
I heard that TMA is switching to cashless transactions. Is this true?
Yes, this is true. To limit the exchange of germs during transactions, the Museum is transitioning to a cashless pay environment. Guests can pay for purchases using a debit or credit card.
I am not a member. Do I still need to pay for parking once I’ve entered the Museum?
Nonmembers will be asked to pay $8 using a debit or credit card. Parking at the Museum is free for TMA members.
What areas of the Museum am I able to visit?
All active galleries in the Main Museum and in the Glass Pavilion are open to the public.
Visitors are also encouraged to spend time outdoors in the Welles Sculpture Garden.
Can my tour group, Gallery Group, etc. schedule a docent-led or self-guided tour?
Group tours, both self-guided and docent-led, are on hold for the time being. Future updates on scheduling group tours will be shared on the Museum’s website.
Now that the Museum is reopening, can I schedule rental time in the glass studios?
Glass studio rentals have resumed. For more information about scheduling glass studio rental time, please visit toledomuseum.org/art/glass-studio.
TMA Cleaning Protocol
In addition to social distancingand frequent handwashing and health screenings upon arrival, staff are also following an intensive cleaning and disinfecting protocol throughout the Museum. While you are visiting TMA, will likely see staff members frequently cleaning high-touch areas and surfaces such as:
- Door knobs and handles
- Stair rails
- Elevator buttons
- Bathroom surfaces
- Exhibit areas
- Seating areas
- Hand sanitizer stations
The Museum’s evening Utilities staff will conduct an additional deep clean of the galleries that are open to the public, including the benches, door handles and stanchions that are in these spaces as well as the floors.