TMA Membership FAQ

Please visit toledomuseum.org/support to learn more about our membership levels or find out ways you can donate.

All memberships, with exception of Senior and Individual, allow for two named adults on the account. When purchasing your membership, you will have the option to add a secondary name to your account. Please know that all communication and receipt confirmations will be directed to the primary account holder.

Gift memberships can be purchased both online and at the Museum’s Visitor Engagement Desks. When purchasing online, please select “Gift” when asked the recipient of the membership. Be sure to include the name of the person who is receiving the gift and their mailing address.

To update your contact information, mailing address, email address, or phone number, please contact our Membership office at 419-255-8000 ext. 7432 or email membership@toledomuseum.org.

Currently, membership cards can take up to 4 weeks. While we strive to process and send membership out within a couple days, outlaying situations may delay the receipt of membership cards. However, your member benefits start immediately, and your account can be looked up at all Museum points of service.

Yes, your membership is 100% tax deductible.

Your membership will expire one year from the last day of the month you purchased. For example, memberships purchased on any day in July 2020 would have an expiration date of July 31, 2021.

If you decide to purchase on the day of your visit, please stop by the Visitor Engagement desks and show your receipt for the purchase of exhibition tickets and/or parking. This amount will be credited towards your membership purchase. Note that discounts are not available on previous purchases.

You can easily renew or upgrade your membership at one of our Visitor Engagement desks, online at toledomuseum.org/support, or by calling 419-255-8000 ext. 7432. Renewal notices are also mailed out one month before your membership expires, and you can easily mail in your payment via the provided envelope.

By enrolling in automatic renewal, you can enjoy recurring membership benefits without reminders to renew annually. TMA will continue your membership as long as you wish without interruption, unless you tell us otherwise. Approximately thirty days prior to your expiration date, we will simply charge your credit card at the dues rate then in effect. Should terms or rates change, we will notify you in advance. If we cannot charge your credit card, we will send you a bill for your dues.

No, you are guaranteed a full year for your renewal. One full year will be added to your current expiration date.

Yes, please contact membership@toledomuseum.org to request a replacement card. Also, remember that should you forget your membership card, you can stop by any Visitor Engagement desk and an associate will be happy to verify your membership status.

The number of guests you can bring into the Museum and for special events varies by membership level. Please visit toledomuseum.org/support/membership to learn more, or email membership@toledomuseum.org with any questions.

While not all membership events require reservations, some do. Please check the full event description to find out if reservations are required. Events that require RSVPs include, but are not limited to, lectures, tours, films, receptions and invitation-only events.

Members do need tickets for special exhibitions and are available at special pricing. To reserve your tickets, please visit the Museum’s Visitor Engagement desks or go to tickets.toledomuseum.org.

Depending on your level of membership at Toledo Museum of Art, you may qualify for free general admission or free admission to special exhibitions at our reciprocal partner institutions. Benefits vary from museum to museum. Please contact the institution you plan to visit for more information prior to attending for details on specific reciprocal benefits.

The Toledo Museum of Art participates in four Reciprocal Programs.

• Ohio Reciprocal Museum Program

• North American Reciprocal Museums (NARM)

• Art Museum Reciprocal Membership Program

• The Metropolitan Museum of Art Reciprocal Program

Ohio Reciprocal Museum Program

At the Toledo Museum of Art, members at the Senior Couple/Individual Level ($75) and above will receive reciprocal benefits at the following Ohio Museums:

• Akron Art Museum

• Allen Memorial Art Museum

• The Butler Institute of American Art

• The Canton Museum of Art

• Cincinnati Art Museum

• The Cleveland Museum of Art

• Columbus Museum of Art

• The Contemporary Arts Center

• The Dayton Art Institute

• Massillon Museum

• Museum of Contemporary Art (MOCA) Cleveland

• Springfield Museum of Art

• Toledo Museum of Art

• Wexner Center for the Arts

• Zanesville Museum of Art

(For a full list of reciprocal benefits at participating museums, please visit https://artormp.wordpress.com/)

North American Reciprocal Museums (NARM)

This is one of the largest reciprocal membership programs in the world with members in the United States, Bermuda, Canada, El Savador and Mexico. NARM has 985 arts, cultural, and historical institutions along with botanical gardens, children’s museums, science and technology centers and more that offer their individual NARM qualified members reciprocal benefits. At the Toledo Museum of Art, members at the Reciprocal Level ($300) and above will receive reciprocal benefits.

For a full list of participating institutions visit narmassociation.org.

Art Museum Reciprocal Membership Program

At the Toledo Museum of Art, members at the Reciprocal Level ($300) and above will receive reciprocal benefits. Participating Museums include:

• The Art Institute of Chicago

• Cincinnati Art Museum

• Cleveland Museum of Art

• Dallas Museum of Art

• High Museum of Art

• Los Angeles County Museum of Art

• Minneapolis Institute of Art

• Museum of Fine Arts, Boston

• Museum of Fine Arts, Houston

• The Nelson-Atkins Museum of Art

• Philadelphia Museum of Art

• Saint Louis Art Museum

• The Toledo Museum of Art

• Vancouver Art Gallery

• Walker Art Center

• Whitney Museum of American Art

The Metropolitan Museum of Art Reciprocal Program

This limited reciprocal program offers reciprocal membership benefits to Toledo Museum of Art members at the Reciprocal Level ($300) and above. The program includes the following institutions:

• Carnegie Museum of Art

• Carnegie Museum of Natural History

• The Andy Warhol Museum

• Dallas Museum of Art

• Denver Art Museum

• Detroit Institute of Arts

• Indianapolis Museum of Art

• Los Angeles County Museum of Art

• Minneapolis Institute of Arts

• Museum of Fine Arts, Boston

• Philadelphia Museum of Art

• Seattle Art Museum

• Seattle Asian Art Museum

• Toledo Museum of Art

• Virginia Museum of Fine Arts

• Wadsworth Atheneum Museum of Art

The Toledo Museum of Art participates in four Reciprocal Programs:

• Ohio Reciprocal Museum Program
• North American Reciprocal Museums (NARM)
• Art Museum Reciprocal Membership Program
• The Metropolitan Museum of Art Reciprocal Program

Reciprocity varies by membership level. Please contact us at 419-255-8000 ext.7432 to learn more. 

Your digital membership card is unique to your membership and displays your name, membership level, expiration date, and a barcode for us to scan. Simply scan your digital membership card for easy parking access and show to our staff at the Visitor Engagement Desk, Museum Store, or Museum Cafe to take advantage of your member benefits!

Digital membership cards will be sent to the primary email address of every active member. You will need to open this email on your mobile device and follow the instructions to download the card. Can't find the email? Just email membership@toledomuseum.org to receive a notification. 

For iPhone users:

Access the email from your smartphone and click the "Download" button, then click "Add to Wallet" and "Add." The card will automatically go to your iPhone’s Apple Wallet. It can be accessed in Wallet at any time.

For Android users:

Android users need to download Wallet Passes from Google Play. After you have the app, access the email from your smartphone and click “Download” in the membership email, and the card will automatically go to your Wallet Passes app, where it can be accessed at any time.

I downloaded my card but I can’t find it.

If you have an iPhone, the card will automatically download to Apple Wallet. Check the app for your new card (scroll through any cards that are already there--it may be hiding!). If you have an Android, you’ll need to download Wallet Passes from the Play Store prior to downloading the card.

Yes! The digital card will automatically update when your membership information changes. For example, your expiration date and membership level will automatically update the next time you renew or upgrade your membership. This means that you only have to download the card once! Be sure to have "Automatic Updates" turned on on the back of your digital card.

Yes. Navigate to the back of the card (click the small “I” on the front) and click on the link for membership benefits.

Reciprocal benefits vary by museum membership level. Eligible reciprocal programs are displayed on the front of the card. For additional information, please navigate to the back of the card (click the small “I” on the front” and click the reciprocal benefit link to verify reciprocal program benefits or go visit the "Reciprocal Membership Questions" section of the TMA Membership FAQ page for additional information.

Yes! Please contact us at 419-255-8000 ext. 7432 or membership@toledomuseum.org to update your information.

Please contact membership@toledomuseum.org to update your membership records.

Navigate to the back of the card (click the small "i" on the front) and use the “Share Pass” button to send the card to your secondary member.